If you are not completely satisfied with your purchase, we will be happy to accept a return for a refund or exchange and items must be in new condition and in the original packaging (please do not assemble, install, or modify the product in any way) within 30 days of delivery.
No questions asked.
Actual shipping charge will be deducted from the product credit unless the return is a result of our error. Simply email us at info@hitchrus.com for a return authorization number. They will give you instructions on packaging your return and the best address to send your package for quick processing of your shipment.
You can also cancel unshipped items. Email us at info@hitchrus.com to find out more about how to cancel your order.
If you have any problems with your order, please don’t hesitate to email us info@hitchrus.com
For Refunds, please allow 10 business days from the date we receive your shipment for the processing of your shipment and the credit back to your account that was used for the original purchase. Actual shipping and handling charges will be deducted from the product credit unless the return is a result of our error.
Simply include a copy of the return authorization email from our Customer Service team with your return, and wrap the package securely.
Send the package to the following address:
hitchrus.com
12656 Caminito Radiante
San Diego, CA 92130
US